Our Culture
Your Career
User Experience and Content Strategist


User Experience and Content Strategist

Location: Canada

Department: E-Commerce Department

Are you looking for not just a job, but a career? Are you seeking a position that will make full use of your skills and potential in the ecommerce field? Then JYSK Canada is looking for you!

JYSK Canada has been growing its footprint in the world of eCommerce, store count, and market share. With 62 stores across Canada and located now across 52 countries with over 2,700 stores across the globe, JYSK has been transforming the world of home furnishings with smart, sleek, SCANDANAVIAN designs!

As a UX and Content Strategist, part of the JYSK eCommerce team, you will be responsible for designing engaging user experiences for our new and existing retail consumer focused web and mobile products. The UX and Content strategist will drive SEO driven content strategy, create visual and interaction design concepts, user flows, wireframes, functional mock-ups, and developer-ready specifications. The UX/UI Designer must be independent yet able to work collaboratively with a multi-disciplinary team consisting of executives, product buyers, business analysts, front- and backend developers, stakeholders and users. We are looking for someone who advocates for the user experience and is passionate about presenting complex information in attractive, intuitive, and useful ways.

The Role

As a User Experience & Content Strategist, you will be responsible for:

Content Strategy

  • Team lead for SEO driven content strategy and implementation
  • You'll develop and apply category-specific content guidelines based on your research and analysis of the customer perspective and competitive landscape
  • Hands on content development and execution
  • Adding new products and editing current products
  • Updating Set Prices on Furniture, Seasonal and/or Mattresses combos
  • Managing Shopping Cart Price Rules

UX Design –

  • Work closely with relevant business teams to develop engaging and intuitive user experiences that satisfy the needs of JYSK customers
  • Integrate corporate branding that provides consistent and recognizable experiences for existing and new products
  • Provide ongoing UX evaluations of our existing and new web-based products
  • Participate in and monitor testing of any product releases
  • Design and produce wireframes, user flows, navigational maps, interactive prototypes, and visual design mock-ups
  • Participate in user research and testing to continually search for improvements

What you bring to the role

  • You are a strong and clear communicator to both technical and non-technical audiences
  • Have a strong understanding of SEO best practices for retail
  • Understand that the retail customer journey includes digital and non-digital touch points and are able to embed this consideration into the digital interactions and experiences
  • Translate usability and content best practices and trends into design improvements relevant to our business needs
  • You are not afraid to challenge the status quo. You help identify opportunities for end-to-end content process improvements and higher quality customer interactions.
  • Maintain an active knowledge and understanding of B2C, B2B & Mobile eCommerce trends and market development
  • Stay current on UX/UI and technology trends

Technical Competencies

  • Higher vocational degree with 3-5 years of relevant experience in UI and interaction design for enterprise level retail web and mobile products
  • Experience with Magento B2C/B2B platform a plus, experience with a retail ecommerce platform a must.
  • Strong background and constantly up-to-speed on current UX, content principles and best practices, including SEO
  • Excellent communication (visual and verbal) and multi-functional team-working skills
  • Confidence working hands on with complex consumer focused web applications
  • Familiar with HTML, CSS, JavaScript concepts and modern browser capabilities
  • Strong working knowledge of Photoshop, Illustrator, Filemaker, InDesign and associated design and wireframing tools
  • Comfortable working in a fast-paced retail environment with multiple projects and deadlines
  • Fluent knowledge of English, spoken and written. French language skill would be a distinct advantage
  • Must be authorized to work in Canada

Other Competencies – Considered an asset:

  • Knowledge of Google Analytics
  • Experience using the Magento platform
  • Content Writing experience
  • Search Engine Marketing education/experience background

What We Offer

  • Opportunities for Learning & Career Advancement
  • Competitive Annual Salary
  • Staff Discount

JYSK Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. This principle applies to all aspects of employment, including recruitment, selection, transfer, promotion and all other conditions of employment. As a company, we have developed l programs and policies that address and recognize our objective to ensure that our work environment remains free of discrimination and harassment of any kind and promotes and recognizes the diverse backgrounds of our Colleagues. JYSK Canada will accommodate both internal and external applications throughout the hiring process.

All employment decisions at JYSK are based on business needs, job requirements and individual qualifications. All qualified applications will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, gender, sexual orientation, gender identity/expression, marital status, family status, disability or a conviction for which a pardon has been granted or a record suspended. We consider all applications on the basis of individual qualification for the particular position and we do so without regard to any unrelated factor and/or characteristic.

JYSK Canada is committed to the value of equal employment opportunity for all Colleagues and the innovation that diversity creates in the work environment. We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring proces