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Human Resources Business Partner


Human Resources Business Partner

Location: 25 King Edward Street, Coquitlam, BC, Canada

Department: Corporate


Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?

As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

JYSK is seeking a talented Human Resources Business Partner to join our Human Resources team on a permanent, full time basis. This role is responsible for executing and evaluating human resources policies, programs and practices within their assigned client groups. The Human Resources Business Partner will oversee these HR initiatives at the district level as well as ensure execution within multiple stores. In partnership with the Director, Human Resources, you will design, develop, implement and sustain HR programs that support and differentiate our talent base as a competitive advantage within the retail industry. This role is based out of our Head Office in Coquitlam, BC Canada.

The Role:

Employee Relations

  • Develops strong, sustained working relationships with District Managers, District Manager Trainees and Store Management to support the execution and on-going management of HR programs and processes including: employee relations, performance management, compensation planning and succession planning
  • Identifies root cause issues and solutions; provides guidance, coaching and case management for employee related issues such as: workplace investigations, disciplinary procedures, performance management and attendance management. Prepares summaries and recommendations as required
    • Responds to employee escalated inquiries regarding policies and procedures
    • Keeps up-to-date with employment law, legislative change, and other major events/matters to inform HR policies and procedures.
    • Collaborates with DMs and SMs as they complete annual review process, providing relevant feedback to ensure a balanced approach to employee ratings
    • Fields, investigates and resolves employee escalated issues, concerns, and complaints
  • Tracks and maintains employee relations metrics and reporting, to identify trends, and measure performance
  • In partnership with the Operations Team, participates in and supports store expansion projects
  • Represents the HR perspective with respect, strength and balance on all strategic and operational issues
  • Monitors trends in employment practices in assigned Districts and advise the Human Resources Leadership Team (HRLT) on appropriate action(s)
  • Works collaboratively with key stakeholders to assess the impact of policy and programs and makes recommendations to address areas of inconsistency
  • Contributes to the design and delivery of HR-related learning and talent development programs, working with and seeking input from other teams, as required
  • Assist in the development of the strategy, goals and objectives for the Employee Relations function that align with Department and Corporate strategy

HR Projects, Policies and Procedures:

  • Executes the design and delivery of policies and procedures across the organization
  • Liaises and collaborates with the Human Resources Leadership Team on the interpretation of JYSK Canada policies, alignment of strategies and business needs
  • Solicits feedback regarding existing programs and services and seeks input for the development of new programs and services
  • Contributes constructively to the development of HR processes and systems that are aligned across the company
  • Develops and facilitates training programs and meetings as required
  • Participates in HR projects (e.g., job evaluations, orientation of new staff, employee recognition, exit interviews, employee engagement surveys) as required

Claims Management

  • Partners with H&S Specialist on claims management
  • Partners with stores in the submission of claims to regulatory agencies in your assigned District(s)
  • Acts as a subject matter expert for all disability management matters
  • Works with Employees, Management and Medical Practitioner(s) to facilitate proactive and respectful return-to-work (RTW) plans


  • As a change ambassador, models and reinforces resilience, adaptability and respect
  • Provides subject matter expertise to DMs and SMs; aiding them in the creation of District and Store engagement action plans, respectively
  • Champion benefits of our Colleague Assistance Program (CAP program) to increase overall organizational wellness

Employment Practices

What you bring to the role:

  • A minimum of 5 years’ experience in an Employee Relations (HR) capacity
  • A minimum of 3 years experience managing medical leave absences with knowledge/familiarity of policies relating to medical leave administration, Duty to Accommodate, Privacy Act, Employment Standards and Human Rights Code
  • Post-secondary education in Human Resources, Labour Relations and/or Business
  • Completion of Disability Management Certificate will be considered an asset
  • Working knowledge and/or expertise with HRIS software and databases
  • Experience in a Business Partner/HR Consultant role, preferably in retail
  • Can effectively (and respectfully) engage stakeholders in a variety of roles, demonstrating excellent verbal and written communication skills
  • Able to demonstrate excellent judgment in managing complex problems, maintaining a high degree of confidentiality always
  • Comfortable working in a rapidly changing environment where priorities change
  • Reliable; able to work independently, and as part of a remote team
  • Is Bilingual: English and French (written and spoken) would be considered an asset
  • Willing to travel nationally - Valid driver’s license required
  • Must be authorized to work in Canada

What this role brings to you:

  • Opportunities for Learning & Career Advancement
  • Unique opportunity to provide input into the Human Resources strategic plan
  • Competitive Annual Salary
  • Staff Discount

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!


JYSK is an equal opportunity employer.

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