Customer Care Manager
Department: E-Commerce Department
Customer Care Manager – Head Office
JYSK Canada has been rapidly building its footprint in the world of Ecommerce. As we have expanded both in stores and online, the number of customers we interact with on a daily basis has grown significantly. This growth has created an exciting opportunity for a Customer Care Manager with opportunities to grow within the company.
The Customer Care Manager will lead a team of customer care agents, and in partnership with the executive team have significant influence on the strategic growth of the department.
One of the world’s fastest-growing retailers, JYSK was first established in Denmark in 1979. The company is in over 50 countries with over 2,600 locations, with 62 stores in Canada, and online at JYSK.ca. JYSK’s thousands of colleagues share a passion for Scandinavian inspired design, with products ranging from furniture to mattresses, bedding, home décor, and outdoor patio and garden products to enhance any home at exceptional value.
The right candidate has the following skills and experience.
As the Customer Care Manager for JYSK, you will be responsible for:
What We Offer
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Thanks for your interest in JYSK! Due to a high volume of applications, only those applicants selected for an interview will be contacted.
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JYSK Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. This principle applies to all aspects of employment, including recruitment, selection, transfer, promotion and all other conditions of employment. As a company, we have developed l programs and policies that address and recognize our objective to ensure that our work environment remains free of discrimination and harassment of any kind and promotes and recognizes the diverse backgrounds of our Colleagues. JYSK Canada will accommodate both internal and external applications throughout the hiring process.
All employment decisions at JYSK are based on business needs, job requirements and individual qualifications. All qualified applications will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, gender, sexual orientation, gender identity/expression, marital status, family status, disability or a conviction for which a pardon has been granted or a record suspended. We consider all applications on the basis of individual qualification for the particular position and we do so without regard to any unrelated factor and/or characteristic.
JYSK Canada is committed to the value of equal employment opportunity for all Colleagues and the innovation that diversity creates in the work environment. We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring process.